This Privacy Policy explains what information BICS GLOBAL and its related entities (“BICS GLOBAL”) collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.
But does not include:
We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Effective Starting” date at the top of this Privacy Policy. If we make any material changes, we will provide you with additional notice (such as by adding a notice on the BICS GLOBAL Services homepages, login screens, or by sending you an email notification). We encourage you to review our Privacy Policy whenever you use BICS GLOBAL Services to stay informed about our information practices and the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Policy, you will need to stop using BICS GLOBAL Services and deactivate your account(s), as outlined below.
We collect the following information:
You may provide this information directly when you enter it in BICS GLOBAL Services.
In some cases another user (such as a system administrator) may create an account on your behalf and may provide your information, including Personal Information (most commonly when your company requests that you use our products). We collect Information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.
As shown in the example above, the analytics information we collect includes elements of Content related to the function the user is performing. As such, the analytics information we collect may include Personal Information or sensitive business information that the user has included in Content that the user chose to upload, submit, post, create, transmit, store or display in a BICS GLOBAL Service.
As of the date this policy went into effect, we use Google Analytics as an analytics provider. To learn more about the privacy policy of Google Analytics, refer to Google’s Policies and Principles. Use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.
(c) Analytics Information Derived from Content:
Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. “Usage Data” is aggregated data about a group or category of services, features or users that does not contain Personal Information. For example, we may query Content to determine the most common types of workflows that users use (e.g. what percentage of all instances use MQTT protocol?) by searching for the most common workflow names, or we may query Content to determine the most popular job titles for SenseQ users in order to better understand the composition of our user base.
Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer.
BICS GLOBAL and our third party partners also use javascript, e-tags, “flash cookies”, and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects. To manage “flash cookies” please click here.
Information from third party services:
We also obtain information from third parties and combine that with Information we collect through BICS GLOBAL Services. For example, we may have access to certain information from a third party social media or authentication service if you log into BICS GLOBAL Services through the service or otherwise provide us with access to Information from the service. Any access that we may have to such Information from a third party social or authentication service is in accordance with the authorization procedures determined by that service. By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services.
(b) Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose. The use of Information collected through our BICS GLOBAL Services shall be limited to the purposes disclosed in this policy.
(c) Compiling aggregate analytics information:
Because our SaaS Products are some of the most configurable in the market, we make extensive use of analytics information (including log and configuration data) to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services. As such we generate Usage Data (as defined above) from the web logs and analytics logs described above, including the Content elements captured in such logs, as well as from the Content stored in the Websites and SaaS Products.
We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.
(d) Service Providers, Business Partners and Others:
We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Some of our pages utilize white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of BICS GLOBAL.
(e) Third Party Add-Ons:
You may choose to make use of third party Add-Ons in conjunction with BICS GLOBAL Services. Third party Add-Ons are software written by third parties to which you grant access privileges to your Content (which may include your Personal Information). When access is granted, your Content is shared with the third party. Third party Add-On policies and procedures are not controlled by BICS GLOBAL even though the third party Add-On may be available through BICS GLOBAL Services. Third parties who have been granted access to your Content through Add-Ons could use this data to contact you and market services to you, and could share your data with other third parties. This Privacy Policy does not cover the collection or use of your data by third party Add-Ons, and we urge you to consider the privacy policies governing third party Add-Ons. If you object to your Personal Information being shared with these third parties, please uninstall the Add-On (in the event installed from the BICS GLOBAL Marketplace) or terminate your agreement with the third party Add-On provider (in the event you have purchased a direct integration).
(f) Links to Third Party Sites:
The BICS GLOBAL Services may include links to other websites whose privacy practices may differ from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
(g) Social Media Widgets:
The BICS GLOBAL Services may contain social media features, such as the Twitter “tweet” button. These features may collect your IP address, which page you are visiting on the BICS GLOBAL Services, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on our BICS GLOBAL Services. Your interactions with these features are governed by the privacy policy of the company providing it.
(h) Testimonials:
We may display personal testimonials of satisfied customers on the BICS GLOBAL Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.
(i) Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:
We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of BICS GLOBAL’s products and services, (d) to protect BICS GLOBAL, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
(j) Business Transfers:
We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the BICS GLOBAL Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
(k) Aggregated or Anonymized Data:
We may also share aggregated or anonymized information
that does not directly identify you with the third parties described above.
(l) With Your Consent:
We will share your Personal Information with third parties when we have your consent to do so.
We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
BICS GLOBAL Services are not directed to individuals under 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.
